Privacy policy
Legal information and notices
ANTARAH is committed to your privacy. This policy explains how we collect, use, share, store and protect your information. To see or change your details, visit your account. For corrections or any privacy question, contact us.
Who we are
This website, the ANTARAH Academy and the services booked through it are run by [Your legal business name (sole proprietorship name, or the registered company, e.g. ANTARAH Ltd.)], operating as ANTARAH, founded by Muskan Maini, in Vancouver, British Columbia, Canada. Business number: [BC registration number or CRA business number].
In this policy, “we”, “us” and “our” mean ANTARAH. “You” means anyone who visits the site, books a call or session, joins the Academy, subscribes to the daily affirmations or writes to us.
The person responsible for privacy is [Name of the person responsible for privacy (this can be you)]. You can reach them at [Email for privacy requests (e.g. privacy@antarahlife.com)], at hello@antarahlife.com, or by post at [Mailing address for legal and privacy notices].
The laws we follow
We are based in British Columbia, so we follow the Personal Information Protection Act (PIPA) of British Columbia and, where information crosses provincial or national borders, the federal Personal Information Protection and Electronic Documents Act (PIPEDA). Our emails follow Canada’s Anti-Spam Legislation (CASL).
We work with people all over the world. If you live in the European Union, the United Kingdom or another place with its own privacy law, you keep the rights that law gives you, and we will honour them as described under Your choices and rights.
What we collect
We only collect what we need for the thing you asked us to do.
When you book a free call or a session
- Your name, email address and time zone.
- The time you chose and the service you booked.
- Anything you choose to write about what brings you here.
- Payment status for paid sessions. Your card details go straight to Stripe; we never see or store them.
When you download the free settle audio or join a mailing list
- Your first name and email address.
- A record of your consent: when you gave it and on which page.
- Which page or link brought you to the site (for example, an Instagram post), so Muskan knows what is helpful.
When you use the Academy or the daily affirmations
- Your name, email, and optionally your phone number, time zone and profile photo.
- Your plan, course progress and the lessons you have opened.
- Reflections you write in lessons. These are private to you.
- For daily affirmations: the sentences you tick in the check-in, anything you write in your own words, and whether each affirmation landed for you.
When you work with Muskan one to one
- Session notes Muskan makes during and after any session (tarot readings, Karmic Clarity, RTT and The ANTARAH Transformation), the questions you bring to a reading, the remedies and guidance she gives you, and the personal recording she creates for you after an RTT session.
- Information about your wellbeing, relationships, history or health that you share. We treat all of this as sensitive (see Sensitive and health information).
When you write to us or chat with Antarah AI
- The messages you send by email or through the chat on the site, and our replies.
Automatically, when you use the site
- Basic technical information your browser sends (IP address, browser type, pages requested), kept in our hosting provider’s logs for security and to keep the site working.
- A small number of cookies (see Cookies). We do not use advertising trackers.
How we use it
- To provide what you asked for: booking, confirming and reminding you of sessions, creating a private video link for each session, giving you access to the Academy, and writing and sending your daily affirmation.
- To take payment: through Stripe, including refunds Muskan approves.
- To stay in touch, with your consent: a short series of notes after you download the free audio, and occasional letters from Muskan. Every email has a one-click unsubscribe, and unsubscribing never affects your bookings or account.
- To personalise your affirmations and follow-ups: using your check-in, your reactions and your activity in the Academy, so what you receive fits where you are.
- To look after you: if something you write suggests you may be at risk, Muskan is alerted so she can respond personally and point you to urgent help.
- To run and protect the business: keeping records the law requires, preventing fraud and abuse, and fixing problems.
We do not sell your information, rent it, or share it with advertisers. We do not make decisions about you that have legal or similarly significant effects by automated means alone.
Sensitive and health information
What you share about your emotions, relationships, past experiences or health is sensitive. We collect it only when you choose to share it, use it only to support the work you asked for, and never share it with anyone outside the services listed under Who we share it with without your express consent, unless the law requires it or someone’s safety is at serious risk.
Video sessions are never recorded. The only recording made is the personal RTT audio Muskan creates for you after your session, and you receive your own copy.
Muskan is not a regulated health professional (see Scope of practice), but she holds your information to the same standard of confidentiality you would expect from one.
How we use AI
We use artificial intelligence in a few specific places, always under Muskan’s oversight:
- Antarah AI, the chat on this site, answers questions about the services and can book a call for you. It is an AI assistant, not a person, and Muskan reads the conversations.
- Daily affirmations are written for each subscriber by AI, in Muskan’s style, from your check-in and reactions.
- Replies and follow-ups: when you reply to an email, AI may read it and draft a response. Muskan decides which kinds of reply are sent automatically and reviews the rest herself.
To do this, the relevant text (for example, your message or your check-in) is sent to an AI provider for processing. Your information is not used to train AI models, ours or anyone else’s. It is used only to keep a private profile of you inside our own system (what you have told us, your check-in and how each affirmation landed), so that what you receive fits you. You can see or delete that profile at any time. We never send payment details to an AI provider.
Where your information is stored
Some of our providers store or process information outside Canada, mainly in the United States. When that happens, your information may be accessible to courts and authorities in that country under its laws. We choose providers with strong security and contractual privacy commitments, and we only share what each one needs.
Legal bases (for people in the EU and UK)
If the EU or UK General Data Protection Regulation applies to you, we rely on these legal bases:
- Contract: to book and deliver sessions, run your Academy account and send your affirmations.
- Consent: for marketing emails, and for sensitive information you choose to share about your wellbeing or health (explicit consent). You can withdraw consent at any time.
- Legal obligation: for tax and accounting records.
- Legitimate interests: to keep the site secure, prevent fraud, understand which pages help people, and reply to public posts that ask for help. We balance these against your rights and you can object at any time.
Transfers outside the EU or UK rely on adequacy decisions (Canada has one for commercial organisations) or on the standard contractual clauses our providers offer.
Your choices and rights
- See the information we hold about you.
- Correct anything that is wrong. You can change your name, phone, time zone and photo yourself on your account page.
- Delete your account and information yourself, any time, from your account page, or by writing to us. Records we must keep by law are kept only for their set time (see How long we keep it).
- Withdraw consent to emails at any time using the unsubscribe link, or to anything else by writing to us.
- Take a copy of your information: download it from your account page, or ask us.
Write to [Email for privacy requests (e.g. privacy@antarahlife.com)] or hello@antarahlife.com. We will reply within 30 days and may need to confirm who you are first. There is no charge.
If you are not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca), the Office of the Privacy Commissioner of Canada (priv.gc.ca), or the data protection authority where you live.
How long we keep it
| Information | Kept for |
|---|---|
| Session notes and client records | 7 years (or until age 26 for anyone who was under 19 at their last session) after your last session |
| Payment and tax records | 6 years, as the Canada Revenue Agency requires |
| Academy account, progress and reflections | While your account is open, then deleted within 90 days of a request to close it |
| Daily affirmation text | While you are subscribed, then deleted within 90 days of a request |
| Mailing list details | Until you unsubscribe, then only a record that you opted out, so we never email you again |
| Chat conversations and emails | 2 years from the last message |
How we protect it
Information is encrypted in transit and at rest with our providers. Access to client information is limited to Muskan and the services listed above. Connector keys are stored encrypted, admin areas require sign-in, and the site uses a strict content security policy.
No system is perfectly secure. If a breach creates a real risk of significant harm to you, we will tell you and the privacy commissioner as the law requires.
Age
Our services are for adults. You must be at least 18 years old to book a session, join the Academy or subscribe. We do not knowingly collect information from anyone younger. If you believe a young person has given us their information, please tell us and we will delete it.
Other websites
The site links to Instagram, YouTube, Facebook, Stripe checkout and the video service for your session. Once you leave this site, the other site’s privacy policy applies. Browsers’ “Do Not Track” signals are not standardised, so we do not respond to them, but we do not track you across other sites in any case.
Changes to this policy
If we make a meaningful change, we will update the date at the top and, where it affects you, email you before it takes effect.
Contact
[Your legal business name (sole proprietorship name, or the registered company, e.g. ANTARAH Ltd.)], operating as ANTARAH
[Mailing address for legal and privacy notices]
Privacy: [Email for privacy requests (e.g. privacy@antarahlife.com)]
General: hello@antarahlife.com
Phone: [Business phone number, or “Email only”]
Last updated October 1, 2026. Effective [Date these policies take effect].
ANTARAH › Legal › Privacy policy
Social media and public posts
Muskan is active on Instagram, Facebook and YouTube. If you comment on or message her accounts, those platforms’ privacy policies apply, and she may reply to you there. Comments on her own channels may be read with the help of AI so that questions and requests for help are not missed.
To find people who are openly asking for the kind of help Muskan offers, we may read public posts on sites such as Reddit, X, Bluesky and YouTube that match certain topics. We only look at posts made public by their authors, we do not buy data or build profiles of individuals, and we never add anyone to a mailing list from a public post. If Muskan replies, she does so openly on the same platform. If you would prefer never to be contacted this way, write to us and we will make a note of your username.